Quality Assurance

Richardson Electronics is dedicated to providing products and services of the highest quality, performance, and reliability. We have developed a formal Quality Management System supported by all levels of management to achieve this goal.

The Richardson Electronics’ Quality Management System is audited annually by DQS Inc., our third-party registrar. Our status as a DQS Registered Firm (File# 10002366), certified to ISO 9001:2015, provides our customers with the assurance that our systems and processes for the distribution of electron tubes, CRT’s, accessories, and other small components, as well as our design, manufacture, modification, marking, branding, and special packaging of various electronic components and custom assemblies at our location in LaFox, IL are held to the highest of quality standards.

Our Canvys facilities in Marlborough, MA, and Donaueschingen, Germany, are both ISO13485:2016 certified. The certification of compliance with ISO 13485 recognizes that Canvys’ policies, practices, and procedures ensure our ability to deliver consistent quality medical devices and related services.

In 2018, Richardson Healthcare was awarded ISO 13485:2016 certification. This certification validates the consistent design, development, production, and delivery of medical devices that are safe for their intended purpose. To be certified, Richardson Healthcare demonstrated the ability to provide medical devices and related services that consistently meet customer and regulatory requirements.

With these certifications, customers can be confident that Richardson is dedicated to maintaining the highest level of quality, efficiency, and responsiveness. To view our certificate, visit: Richardson Electronics ISO 9001:2015

Richardson Electronics Corporate Quality Policy

Provide Engineered Solutions which meet or exceed customer requirements by:

• Delivering quality products, information, and services in a timely fashion;
• Spreading the “continuous improvement” state of mind throughout the organization;
• Responding to customer needs and expectations to maintain the highest level of customer satisfaction; and
• Setting and reviewing quality objectives throughout the company.

When purchasing products from Richardson Electronics, you can be assured that the quality achieved throughout the product delivery process will comply with the most demanding standards for quality.