Please update your URL bookmarks: Richardson product pages for Power Grid Tubes and Accessories moved from rell.com to relltubes.com

Customer Support

At Richardson Electronics, our goal has always been to exceed our customers' service and support expectations.

If you would like to:

  • Check the status of a current order
  • Change or update a current order or
  • Have a questions about your order, please contact:

North America

Customer Support : 1-800-523-6970 (7:30 AM - 5:30 PM DST)

Sales: 800-348-5580

Email: customersupport@rell.com

Sales Email: sales@rell.com

Europe

Phone: +44 (0) 1522 548598 (United Kingdom)

Sales: +33.1.41.32.15.50

Email: customersupport@rell.com

Sales Email: sales@rell.com

Asia

Phone: +65 6487 4561 (Singapore)

Sales: +65 6846 9241

Email: customersupport@rell.com

Sales Email: sales@rell.com

Phone: +86 21 6209 0286 (China)

Email: candyf@rell.com (China)

Need to return a product? Request an RMA number here to begin the return process.

For questions about pricing and availability of products or services, please contact the appropriate sales group listed below. Or contact your local sales representative.

Richardson Electronics

Contact our sales team for assistance with high-power, high-frequency electronic components and sub-assemblies:

  • Electron Tubes & Vacuum Devices
  • Electronic Enclosures & Accessories
  • Electro-optics
  • High Energy Transfer Products
  • High Power Microwave
  • Impeders & Ferrites
  • Industrial Thyratrons & Rectifiers
  • Transformers & Chokes

Richardson Electronics Global Sales

Email: sales@rell.com
Phone: 630-208-2200
Fax: 630-208-2450
Toll Free: 800-348-5580

Local Sales Support

Powerlink

Services, repairs and supports satellite communication equipment and systems

Unit 33
Murrell Green Business Park
London Road
Hook
Hampshire
RG27 9GR, UK
Telephone:+44 (0) 1256 767550
Fax:+44 (0) 1256 767551
http://www.powerlink-ltd.com/contactus.asp

Richardson Electronics employs local field sales engineers throughout the world to provide assistance with designs and placing orders in your region. To contact your local Sales Engineer, visit our Local Sales Support page.

If you have already placed an order with Richardson Electronics and would like to check the status, please call or email the Customer Support group in your region:

North America

Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)

Email: customersupport@rell.com

Europe

Phone: +44 (0) 1522 501200 (United Kingdom)

Email: customersupport@rell.com

Asia

Phone: +65 6487 5995 (Singapore)

Email: customersupport@rell.com

To track an order which has been shipped, click on the Tracking Number and you will be taken to the UPS web site.

If you have already placed an order with Richardson Electronics and would like to update or change it, please call or email the Customer Support group in your region:

North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com

Europe
Phone: +44 (0) 1522 501200 (United Kingdom)
Email: customersupport@rell.com

Asia
Phone: +65 6487 5995 (Singapore)
Email: customersupport@rell.com

If you need to return merchandise to Richardson Electronics, you will need to use a Return Material Authorization or RMA. You may request an RMA number online.

PLEASE NOTE: Each return is reviewed on an individual basis, and filling out the RMA request does not guarantee that one will be issued. A valid RMA number is required for all products being shipped back to Richardson Electronics. Product returns not specifying a valid RMA number will be refused at delivery and returned to the shipper.

If you need assistance with an existing order, please contact a Richardson Electronics Customer Service Representative in your region:

North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com

Europe
Phone: +44 (0) 1522 501200 (United Kingdom)
Email: customersupport@rell.com

Asia
Phone: +65 6487 5995 (Singapore)
Email: customersupport@rell.com

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